Payment Policy

At Gujarati Sahitya Nidhi, we strive to provide a secure and seamless payment experience for our customers. This Payment Policy outlines the terms and conditions for making payments on our website.

1. Payment Methods

We accept payments through the following methods via Razorpay:

Credit Cards (Visa, MasterCard, American Express)

Debit Cards

Net Banking

UPI (Unified Payments Interface)

Mobile Wallets

Other payment options supported by Razorpay

2. Payment Security

All transactions on our website are processed through Razorpay’s secure payment gateway, ensuring data encryption and fraud prevention measures.

Your payment information is handled securely, and we do not store sensitive payment details such as card numbers or UPI IDs on our servers.

3. Payment Confirmation

Once the payment is successfully completed, you will receive a confirmation email or SMS with the order details. Please keep this for future reference.

If the payment fails, you may retry the transaction or contact your bank for assistance.

4. Order Processing

Orders are processed only after payment is confirmed. For any delays in confirmation from Razorpay, we will keep you informed.

In case of duplicate payments, please contact us, and we will initiate a refund for the excess amount.

5. Refund Policy

Refunds for canceled orders, unavailable products, or eligible returns will be processed as per our Return and Refund Policy.

Refunds, if applicable, will be processed through Razorpay and may take 3 to 7 business days to reflect in your account.

6. Disputes and Chargebacks

If you notice unauthorized charges or wish to dispute a transaction, please contact us immediately at [Your Email Address].

Chargebacks or payment disputes will be handled as per Razorpay’s policies and processes.

7. Taxes and Fees

The total price displayed at checkout includes all applicable taxes and fees. No hidden charges are levied.

8. Contact Us

For payment-related queries or assistance, please reach out to us at:

Email: contact@gujaratisahityanidhi.com

Phone: +91 90998 32500